just signed up, but can’t remember my member’s access details

Your login details have also been automatically emailed to you in your members’ welcome letter.

Please check that the email is not spam blocked or in your junk mail folder. When you do locate it, add the email address to your whitelist!

What is your return procedure?

For digital orders, we have a 60-day money-back guarantee. For physical products, we accept returns within 60 days of your purchase date. All returns must be sent to Vervante Returns:

  • City: Hillside
  • State: New Jersey
  • Zip Code: 07205
  • Country: United States.

How long will it take for my purchase to get to me?

Digital purchases are available immediately after purchase and are also emailed to you. You may wish to double-check your promotion’s folder to ensure your login information has not been sent there.

Physical purchases will be dispatched in three to five business days.

Your package will be sent with USPS and may take up to twenty-one days you will be sent a shipping notification once your order has been sent which will have your tracking information.

How much are shipping and handling?

For all US orders, the shipping and handling prices are $8.25, for all Canadian orders $14, and for international orders $25.